Claims Management Software

Claims management software (CMS) is a solution designed to streamline and automate the end-to-end process of handling insurance, legal or warranty claims. CMS provides organizations with tools to efficiently record, process, track and settle claims, while ensuring regulatory compliance, accuracy and transparency. CMS became a specialized software category driven by increasing complexity, regulatory requirements, and the rise of third-party administrators (TPAs) and self-insured entities.

CMS add value to organisation by automating first notice of loss (FNOL) intake. In addition, these solution are deployed to support claims assessment and adjudication processes, data analytics and reporting for optimization, as well as detection and management of fraudulent claims. CMS solution is offered by organizations from a range of backgrounds: CMS solution with insurance-first DNA, as well as solutions built on an IT services legacy. In addition, CMS layered on business process management (BPM) expertise and incident-based claims management solutions.