Energy Management
Utility Customer Platforms
Software platforms that allow utilities and energy retailers to manage and coordinate customer, commercial and operational processes across billing, service and engagement, while enabling flexibility and distributed energy participation. This market spans four historically separate domains – CIS and billing; customer engagement; utility CRM; and DER and flexibility – which are increasingly converging as utilities seek more unified and interoperable customer operations architectures
Solutions in Utility Customer Platforms
12 solutions tracked
Uplight Demand Stackby UplightAn AI-powered platform for utilities and energy providers that manages flexible load and energy efficiency programs. It uses behavioral and automated demand response to help residential and business customers shift and save energy.
Software
UtilityAI Platformby BidgelyThis core suite integrates grid edge analytics, energy efficiency data, and electrification insights to help power provi
Software
IntelliFLEXby ItronItron IntelliFLEX is a grid-edge Distributed Energy Resource Management System (DERMS) designed to help utility companie
Software
Opowerby OracleOracle Opower is a cloud-based customer engagement platform designed specifically for utility companies to drive energy
Software
Mercury DERMSby EnergyHubMercury DERMS engine is an enterprise software solution built explicitly to manage customer-owned, behind-the-meter (BTM
Software
Kraken Platformby KrakenAn all-in-one billing and customer management operating system. It lets service teams view smart meter readings, consump
Software