
Retell AI is a voice agent platform used commercially by contact centers and business operations teams to automate inbound calls, outbound campaigns, and IVR workflows, deployed through a no-code visual studio or developer API with CRM and telephony integrations. It serves regulated and high-volume sectors such as healthcare, financial services, insurance, and logistics, sold through consumption-based per-minute pricing with a self-serve pay-as-you-go tier and a custom enterprise tier offering dedicated support, higher concurrency, and compliance options such as HIPAA business associate agreements and SSO.