Bloomfire is an AI-powered Knowledge Management software company that provides an Enterprise Intelligence platform designed to help organizations collect, organize, share, and surface internal knowledge. Its core platform features conversational AI (Synapse), AI-powered enterprise search with deep indexing across 25+ file types, Knowledge Connectors to integrate content from tools like SharePoint, Google Drive, Salesforce, Teams, and Confluence, and AI authoring tools for content creation and governance. Bloomfire serves a wide range of enterprise use cases including customer support, sales enablement, IT self-service, HR policy management, and research and insights, with enterprise-grade security including SOC 2 Type II certification, SSO, SCIM, and end-to-end encryption.