Heretto is a content operations software company whose cloud platform helps enterprises create, manage, publish and personalize technical documentation and knowledge content. Its stack comprises the DITA-based Heretto CCMS, the Heretto Deploy Content-as-a-Service API for headless delivery to apps, chatbots and devices, the Heretto Portal for branded self-service help sites, and Etto, an integrated AI copilot, plus optional portal configuration services. Customers span high-technology software, manufacturing, insurance and medical devices. Headquartered in Rochester, New York, it operates as a distributed team across the USA and Poland.