IrisAgent

IrisAgent is an AI-powered customer support automation company headquartered in Sunnyvale, California, founded in 2019 by Palak Dalal Bhatia. Backed by $4.1M in seed funding from Neotribe Ventures and Engineering Capital, the company provides a grounded AI support resolution platform that autonomously resolves 60%+ of customer interactions across chat, email, and voice channels. Its platform integrates with major helpdesks including Zendesk, Salesforce, Intercom, and Freshdesk, and serves enterprise clients such as Dropbox, Zuora, and Teachmint, processing over 1 million support tickets per month with 95%+ documented accuracy.