PolyAI

PolyAI is an enterprise AI company founded in 2017 by Cambridge machine learning researchers that builds, runs, governs, and improves voice and chat dialog agents for complex customer service interactions. Its Agentic Dialog Platform provides neural voice synthesis to deliver lifelike, multilingual AI agents that resolve customer issues end-to-end across voice, chat, and SMS channels. The company powers millions of customer conversations for leading brands across banking, hospitality, healthcare, and retail, with offices in New York, London, San Francisco, Belgrade, and Toronto.