System Improvements, Inc. is the developer of the TapRooT Root Cause Analysis system, a methodology for investigating incidents, accidents, quality problems and equipment failures. The company offers public, onsite and virtual training courses, TapRooT software (personal, hosted and on-premise), expert investigation facilitation, implementation consulting, Equifactor equipment troubleshooting, and hosts the annual Global TapRooT Summit. Founded from consulting work begun in 1988, it serves industries such as energy, oil and gas, manufacturing, healthcare, aerospace and mining.